Understanding the Role of the Adjuster

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This course costs $70 + HST. Your company will be invoiced after you enroll (at the end of the month). You will only be charged once, even if you review the course multiple times. You will have access to the course for one year after enrolling.

This course will provide an introductory look at the role of the adjuster and the function of claims adjusting in the insurance business model. This course is for anybody who is new to the business of insurance.

This course contains a high-level view of:

  • The types of adjusters
  • The knowledge and skills required of adjusters
  • The types of claims and the adjuster’s role in claims
  • The purpose of audits
  • Examples of insurance fraud

The course contains written material, videos, and activities. While the activities are not graded, they are a valuable way to check your understanding. You will need approximately 20 minutes to 30 minutes to complete the entire course. You do not need to complete the course in one sitting. You can leave the course and return to it at any time. Your progress will be saved. You must finish all sections to get your certificate of completion.

How to enroll in this course

If you don’t see the course content below, you are not enrolled in this course. First, ensure you are logged in. Then, click ‘Launch’ to enroll.

How to begin the course

After enrollment you will see a list of course topics below. Click on the first one to begin.